Terms Of Service

Last Updated: 29/10/2025

Please read these Terms of Service ("Terms") carefully before using the website ("the Service"), operated by Coolbabymass ("us", "we", or "our").

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

1. Conditions of Use

Acceptance of Agreement

By placing an order on our site, you affirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or guardian. You agree that all information you provide is accurate and complete.

Products and Services

We sell premium Products within the Middle East, with a primary focus on the UAE. All products are subject to availability and the pricing may be changed at any time without notice. We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction.

2. Order, Pricing, and Payment Terms

Pricing

• The prices displayed on the Service are quoted in AED (United Arab Emirates Dirham) unless otherwise noted. While we strive for accuracy, in the event of a pricing error, we reserve the right to refuse or cancel any orders placed for a product listed at the incorrect price.

Payment

• You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Service.
• We accept payment via major credit/debit cards, bank transfer, and other approved payment partners (which may include partners like Tabby).
• All payment transactions are processed through secure and compliant third-party payment gateways. We do not store your complete credit/debit card details on our servers.

Order Acceptance

Your receipt of an electronic or other form of order confirmation does not signify our final acceptance of your order, nor does it constitute confirmation of our offer to sell. Coolbabymass reserves the right at any time after receipt of your order to accept or decline your order for any reason.

3. Shipping, Returns, and Refunds

• These Terms incorporate by reference the entire terms and conditions of our Return & Refund Policy and our Shipping Policy. By making a purchase, you agree to be bound by those policies in their entirety.
• Returns: Accepted within 7 days of delivery, subject to item eligibility (must be new, unused, and in original packaging).
• Shipping Costs: The customer is generally responsible for return shipping costs for returns due to buyer’s remorse.
• Warranty: Products are covered by the specific warranty details outlined on the respective product page, generally including a 2-year warranty.

4. User Obligations and Prohibited Activities

You agree not to:

• Use the Service for any unlawful purpose or to solicit others to perform or participate in any unlawful acts.
• Violate any international, federal, provincial, or local regulations, rules, laws, or local ordinances.
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or its content without express written permission from us.
• Attempt to gain unauthorized access to our systems, data, or networks.

5. Intellectual Property

The content, features, and functionality of the Service, including but not limited to text, graphics, logos, product images, and trademarks (Coolbabymass®), are the exclusive property of Coolbabymass and are protected by international and local copyright, trademark, and intellectual property laws.

6. Disclaimer of Warranties and Limitation of Liability

Product Use Disclaimer

You acknowledge that you are responsible for the safe and proper operation of all products. We are not liable for any injury, damage, or loss that arises from the improper use, installation, or misuse of the purchased products.

General Liability

• To the maximum extent permitted by applicable law, Coolbabymass shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
• Your access to or use of or inability to access or use the Service.
• Any content or conduct of any third party on the Service.
  
  

7. Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

8. Governing Law and Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of the United Arab Emirates (UAE) and the specific laws of the Emirate of Dubai, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms, including the validity, interpretation, or enforcement thereof, shall be subject to the exclusive jurisdiction of the Courts of Dubai, UAE.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will notify you of any changes by posting the new Terms of Service on this page and updating the "Last Updated" date. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

10. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Trade name: Coolbabymass
• Sales: +971 58 952 2117
• WhatsApp：+971 58 952 2117
• E-mail: Coolbabygcc@gmail.com
  
• Website: www.coolbabymass.com
• Address: Morocco G-06, Shop-16, International City Dubai, United Arab Emirates
• POBox ：00000